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Star Resourcing Solutions
Recruitment Manchester
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Privacy Policy

Star Resourcing Solutions will collect the personal details that you provide to us on our website for the purposes of providing you with services and/or information. In providing such services and/or information to you we will only use your data in accordance with the terms of the following statement.

This statement sets out below:

  1. How personally identifiable information of yours is collected from you through the website.
  2. How the information is used by us
  3. With whom the information may be shared and for what purpose(s)
  4. What choices are available to you regarding collection, use and distribution of the information.
  5. The kind of security procedures that are in place to protect the loss, misuse or alteration of information collected through our website
  6. How you can correct any inaccuracies in the information.

If you feel that this company is not abiding by its posted privacy policy, you should first contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

Information Collection and Use

Star Resourcing Solutions is the sole owner of the information collected on this site.  We will not sell, share, or rent this information to others. Star Resourcing Solutions collects information from our users at several different points on our website.

 

Registration

We request information from the user on our online registration forms.  Here a user must provide contact information and information regarding the type of work you are seeking and your skills, qualifications and experience.  This information is used to enable us to provide you with work-finding services.  If we have trouble processing your application, this contact information is used to get in touch with you. Star Resourcing Solutions does not use this information for any other purpose.

 

Cookies

A cookie is a piece of data stored on the user's hard drive containing information about the user.  Usage of a cookie is in no way linked to any personally identifiable information while on our site.  Once the user closes their browser, the cookie simply terminates.  For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site.  If a user rejects the cookie, they may still use our site.

 

Log Files

We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use.  IP addresses are not linked to personally identifiable information.

 

Sharing

We may share aggregated demographic information with our clients. This is not linked to any personal information that can identify any individual person.

 

Links

This web site contains links to other sites. Please be aware that Star Resourcing Solutions is not responsible for the privacy practices of such other sites.  We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.  This privacy statement applies solely to information collected by this Web site.

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

If you have any questions about the security at our website, you can send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

Correction/Updating Personal Information:

If your personally identifiable information changes, we will endeavour to provide a way to correct, update or remove the personal data provided to us.  This can usually be done by emailing.

 

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it.  If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email.  Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

 

Website Disclaimer

Whilst Star Resourcing Solutions uses reasonable care in compiling and presenting the information found on this website, it is provided purely for information and you should seek further guidance and make independent enquires before relying on it.

The information included on this website has been compiled from a variety of sources and is subject to change without notice.

Star Resourcing Solutions makes no representation or warranty whatsoever regarding the completeness, accuracy currency, adequacy, suitability or operation of this website, or of the information it contains, nor makes any such warranty in respect of any information carried on any website operated by a third party which may be accessed from this website, nor that the information on this or any third party website has in any way been verified by Star Resourcing Solutions. All information on this website is provided on an “as is” basis. Star Resourcing Solutions disclaims all liability arising from negligence or otherwise in respect of such information.

Star Resourcing Solutions makes no representation in respect of the existence or availability of any appointment advertised on this site. Star Resourcing Solutions does not guarantee that any employer or client will ask for a candidates information, ask to interview a candidate or hire a candidate, or that any candidates will be available or will meet the needs of the employer or client. By using this website you assume the risk that the information on this website may be incomplete, inaccurate, out of date or not meet your requirements.

 

COMPLAINTS POLICY AND PROCEDURE

Complaints Policy

Star Resourcing Solutionsis committed to providing a high level service to our customers. If you do not receive satisfaction from us we need you to tell us about it. This will help us to improve our standards.

 

Complaints Procedure

If you have a complaint, please contact Claire Turpin, Director. You can write to her at: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Next steps

  1. We will send you a letter acknowledging your complaint and asking you to confirm or explain the details set out. We will also let you know the name of the person who will be dealing with your complaint. You can expect to receive our letter within 10 days of us receiving your complaint.
  2. We will record your complaint in our central register within a day of having received it.
  3. We will acknowledge your reply to our acknowledgement letter and confirm what will happen next. You can expect to receive our acknowledgement letter within 10 days of your reply.
  4. We will then start to investigate your complaint. This will normally involve the following steps;
    • We may ask the member of staff who dealt with you to reply to your complaint within 5 days of our request;
    • We will then examine the member of staff's reply and the information you have provided for us. If necessary we may ask you to speak to them. This will take up to 4 days from receiving their reply.
  5. Claire Turpin will then invite you to meet her to discuss and hopefully resolve your complaint. She will do this within 5 days of the end of our investigation.
  6. Within 2 days of the meeting Claire Turpin will write to you to confirm what took place and any solutions she has agreed with you.

    If you do not want a meeting or it is not possible, Claire Turpin will send you a detailed reply to your complaint. This will include her suggestions for resolving the matter. She will do this within 5 days of completing her investigation.

  7. If you are still not satisfied, you can contact the Employment Agencies Standards Inspectorate at the Department for Business Innovation and Skills or the REC, the industry trade association, of which we are a member by writing to the Consultancy and Compliance Team, REC, 15 Welbeck Street, London W1G 9XT.

If we have to change any of the time scales above, we will let you know and explain why.